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Creating a Chatbot Subdomain for your Website

Before Chatbot can go live on your company website, you need to create a chatbot subdomain.  Here's how to set up a CNAME in GoDaddy:

  1. Go to the DNS Management page.
  2. On the DNS Management page, at the bottom of the Records list, click Add and select CNAME from the Type drop-down menu.
  3. Complete the following fields:
    • Host = chatbot
    • Points to = clients.automabots.com
  4. Select how long the server should cache the information from the second menu. This is called TTL (Time to Live).  Default is okay.



  5. Click Save.
  6. The new subdomain displays in the CNAME (Alias) section.

Helpful links:

GoDaddy:  https://www.godaddy.com/help/add-a-subdomain-that-points-to-a-server-name-19974

 

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