Brivity's Conversations feature is for your internal team (Brivity users) to communicate. Conversations are only seen by your team as applied Teammates on a transaction.
Start a new Conversation by clicking the "+" icon and entering the topic of the Conversation and the first message.
All Teammates associated with the Transaction will receive an email (with a small preview of the message) and an internal notification that the conversation has been started, and will continue to receive notifications and emails for each subsequent reply.
Messages are marked "read" once they’ve been viewed, and you can reply by clicking the button at the top of the screen, or by typing in the box near the bottom of the messages. New messages will be added to the bottom of the thread.