Having a website is great, but to convert leads, sometimes they just need a little nudge. Adding chat to your website can be a great icebreaker to get your leads in conversation and you on the path to finding their next home!
Step 1: Pick a chat service! Some options are ManyChat, Facebook Customer Chat Plugin, Pure Chat, Live Chat, and (coming soon) Brivity Chatbot. There are many others though, if you google chat solutions you can do your own research. Once you have picked a company and plan that fits your needs you can sign up and you will be given a piece of code with instructions.
Step 2: The code you are given will either be in one part or two parts. If it’s in one part it will tell you to either paste the code in the header, or at the end of the body on each page. For two pieces of code it may tell you to do both the header and the end of the body. Let’s walk through how to get to those sections so you can paste the code wherever you need to.
Step 3: With your code ready, log into your website and select the edit option on the left.
Step 4: Click on the hamburger menu in the upper right corner, then select site settings.
Step 5: Find the Settings. There you will see Global Header Includes and Global End Body Includes. This is where you will paste your chat in either the header, end of body, or both, depending on your specific chat instructions.
Step 6: Then Save and Publish your website.