Make sure your push notifications so you get updates to your phone!
For Android- you will want to access your settings usually this is going to be in your apps screen. Some phones might also have a settings gear when you pull down your top menu.
Once you are in settings, you will want to find the tab that says 'Apps'.
Find the Brivity Go app from the list of your apps and click into it. Once you are clicked into the app, you will see a lot of different settings for the Brivity Go app. You will want to be looking under 'App Settings' and then you will see notifications, and you will want to make sure it says 'Allowed'.
If you have an iPhone, turning on push notifications will be a little bit different. You will want to pull up your Settings. Once you are in your Settings, you will see a tab for Notifications.
Once you are in Notifications, you will see the apps you have downloaded. You should see Brivity Go as one of them. You will then want to select it.
Now that you have the app selected you will see a section that says 'Allow Notifications'. You will want that turned on.